Welcome to The Games Shop. Use of
this website is subject to the terms and conditions set out below. These terms
and conditions apply to and form part of all online purchases from The
Games Shop for the purchase of goods, so please take care when
placing your order.
1.1 All orders are subject to acceptance and availability. The Games Shop
reserves the right to refuse an order for any reason whatsoever.
1.2 Please ensure that all information entered on our website is correct and
accurate. We cannot make any changes or change the delivery address once
you have placed your order and it has been dispatched.
1.3 Once you place
your order, your nominated payment method will automatically be debited and you
will receive an order confirmation.
2. Price of Goods
2.1 All prices quoted on our website are in Australian Dollars and include GST.
3.1 Payment can be made using Visa, Mastercard or Paypal. The total cost of the
amount debited to your card will be the
price of the goods and shipping at the time the order is placed.
4. Credit Card Security
4.1 The Games Shop uses an electronic payment gateway called eWay and
PayPal. They are both online credit card processors that
use technology to ensure that transaction details are protected and cannot
be read over the Internet. Your full credit card details are received
and processed only by eWay & PayPal.
4.2 Personal information (address, credit card number, account number, etc.) is
encrypted by a 128/256bit SSL connection in an attempt to stop your
information being intercepted or read by unauthorised persons. However we do
not warrant that our efforts will be successful.
The Games Shop has no access to your bank data, and we do not store your bank
or credit card information. Any cards saved at checkout are stored by our
payment gateway provider, eWay & PayPal.
4.3 The Games Shop will not be responsible for any damages, consequential
losses (whether direct or indirect) suffered by a member whose credit card
is fraudulently used or is used in an unauthorised manner.
4.4 The Games Shop is not liable for any damage caused on your computer
equipment arising from computer viruses, worms, spyware programs, or
likewise because of connecting to the website. Please ensure your anti-virus
software, firewalls and other protection programs are kept up-to- date.
5. Exchange / Return Policy
5.1 Please email email@example.com for any enquiries
regarding product delivery of faulty or damaged goods via the Contact
5.2 Return of faulty or damaged goods for the purpose of gaining a credit/refund
is subject to evaluation depending on the condition of the goods. In order to credit
you for your faulty items, we expect the purchased items to be returned in
brand new condition. This includes the return of the original packaging. Once the product
has been returned and accepted, we will refund you in store credit
or refund monies directly to the method of payment initially received for
the products. When we issue the credit or refund, we will send you
a further confirmation email. Due to stock availability, we may not be
able to offer a direct exchange of goods. At times there may be delays in
crediting your credit card which are caused by the issuing bank. Please
contact us if you have not received your credit within 7 days.
5.3 If you wish to exchange your purchase, you may do so provided the goods are
in their original condition, in the original packaging and proof of
purchase is provided no later than 14 days from the original purchase date. All
shipping costs will be additional charges at the customer’s expense.
Refunds will not be issued for change of mind. A store credit may also be issued in
preference to a product exchange.
6. Shipping and Delivery
6.1 We deliver to any Australian address ( excluding PO Boxes). For International destinations
please contact us at
firstname.lastname@example.org for specific shipping rates and details.
6.2 The Games Shop provides shipping for all orders within Australia using a signature on delivery
6.3 We aim to dispatch all orders within 1 -7 working days of receipt of
orders once we have received authorisation of payment. A delay may occur if
the item is temporarily out of stock and we are waiting on an order. In this
case we will advise the customer.
6.4 Please allow up to 21 days for delivery of orders.
6.5 Please note that once products have been dispatched to your nominated
address they will become the customer’s liability.
6.6 If orders are returned to The Games Shop by shipping companies due to
incorrect delivery address or failure to pick up items from the nominated collection address; additional shipping costs will be charged to the customer to resend
7.1 Any information you provide to us via our website is maintained and
8.1 All content/material found on our website is owned by The Games Shop
and is protected by Australian, and international copyright laws.
Such content/material includes, but is not limited to, text, images, logos,
patterns, software code, audio and video. No content material may be used,
in any way, without the written permission of The Games Shop.
8.2 You are prohibited from transmitting, broadcasting, editing, adapting, or
making use of any intellectual property, Trade Marks or logos
owned and found on the The Games Shop website without the expressed permission
of The Games Shop.
8.3 As a result of browsing The Games Shop, where content is downloaded,
printed or viewed, such content is permissible for private, non-commercial use
for the sole purpose of evaluating goods, making and purchase of goods, or
promoting the sale of goods to others.
9. Terms and conditions
9.1 The Games Shop reserves the right to make changes and amendments to these
Terms and Conditions on an ongoing, ad-hoc basis as needed and as
legally/ethically required, and at any other time it deems fit or necessary.
You will be notified of such changes as they happen by a news bulletin
posted on our website. By further visiting or purchasing goods from our
website, you are deemed to have fully read, understood and accepted the
Terms and Conditions including any changes made.
9.2 These Terms and Conditions are governed by the laws in force in New South
Wales, Australia and you agree to submit to the jurisdiction
of the courts of New South Wales, Australia and any other courts that which may
hear appeals from those courts.
10.1 Whilst every effort is made to ensure the accuracy of our website
contents, customers, visitors, and any other person or persons are advised
that occasionally errors do occur, however, no errors are ever made
deliberately or intentionally.
10.2 Admissions of varying kinds, incorrect pricing and other factual mistakes
may arise from time to time. The Games Shop accepts no responsibility or
liability for any financial loss or any other factor resulting that may arise.
10.3 The Games Shop reserves the right to cancel or refuse any purchases made.
In the event of an incorrectly statedprice where the customer has made a purchase, the customer will have the
option to either have the purchase order refunded or it may change the
order for goods to an equal or lesser value, with any price difference to be
10.4 The Trade Practices Act and other State and Territory legislation in
Australia may confer rights and remedies on you in relation to
the provision by us of goods on the website, which cannot be excluded,
modified or restricted. We do not exclude these rights but do exclude
all other conditions and warranties implied by custom, law or statute.
11. Electronic Communication
11.1 By engaging with our website you consent to receive communications from us
electronically. We will communicate with you by email or by posting
notices on the website.
11.2 You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically will satisfy any
legal requirement that such communications be in writing and have been
received by you.
11.3 Where you have given us consent, either at the point at which you register
to our Website, or later on consultation of your account page once
registered, our Website may send sales emails or promotional emails to you.
11.4 You can anytime opt to discontinue receiving emails by going to the My
Account section on the Website and selecting your email preferences.
12. Force Majeure
12.1 The Games Shop is not liable for delays in performing any obligations
under these terms and conditions caused by circumstances beyond our
reasonable control including, but not limited to, catastrophes, fire, internal
or external strike, wars, terrorists acts, internal or external breakdowns
or failure, and, in general, any event not allowing orders to be processed
properly. The Games Shop will work hard to perform its obligations within